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Funds Available

Contact your Lender or a
HHFRI Certified Counselor

Questions & Answers

General Information

 Q: What is the Hardest Hit Fund Rhode Island (HHFRI)?
A: The U.S. Treasury is providing financial assistance to Rhode Islanders who are at risk of losing their homes. U.S. Senators Jack Reed and Sheldon Whitehouse, and Congressmen Patrick Kennedy and Jim Langevin, played a strong advocacy role in convincing Treasury to provide assistance to homeowners in hard hit states like Rhode Island.

The goal of HHFRI is to prevent avoidable foreclosures by helping homeowners who are unable to make their mortgage payments due to a documented financial hardship such as job loss or underemployment. HHFRI payments are intended to complement existing federal and lender programs and will only be available to owner-occupied homeowners who have exhausted all other options.
 Q: Which are the hardest-hit communities in Rhode Island?
A: Nearly one-quarter of all foreclosures and unemployment claims in Rhode Island last year were in Providence. The city is definitely considered the hardest hit in our state.

The next hardest hit communities are Warwick, Cranston, Pawtucket, Woonsocket, West Warwick, North Providence, Johnston, Coventry, East Providence, Cumberland, and Central Falls.
 Q: What type of assistance is available?

A: Assistance will address each homeowner's unique situation BUT generally breaks down into the following areas:

  • Help to make mortgage payments while unemployed.
  • Help to make an immediate payment to save your home such as unpaid property taxes.
  • Help to obtain a loan modification from your lender.
  • Help to assist homeowners who are in a severe financial crisis to relocate.
 Q: How much assistance can I expect to receive?
A: The amount of assistance will vary;depending on need and will generally range from $5,000 to $12,500 per family. However, the funds will be paid on behalf of the homeowner directly to lenders for mortgage payments or to third parties for obligations such as property taxes.
 Q: Who will qualify for HHFRI?

A: HHFRI will only be available to homeowners who have a documented financial hardship and have exhausted all options to maintain mortgage payments and avoid foreclosure. You may qualify if:  

  • You own a 1- to 4-family home or a condominium, live in the building and do not own other real estate. 
  • Your gross annual income is less than $87,800, if there are 1 or 2 people in your home; or less than $102,400 for a household of three or more. 
  • Your monthly mortgage payments, including taxes and insurance, are greater than 31 percent of your gross monthly income (35% if your income is below $50,000).
  • You have no financial resources of your own (except for $15,000 or less in savings). 
  • You can have any amount in a retirement account such as a 401k or an IRA.
  • You are a deployed member of the US Armed forces who have had a drop in income. (This applies to all enlisted personnel in regular and reserve units of the Army, Navy, Air Force, Marines and Coast Guard).
  • You have a documented financial hardship that has affected your ability to make your mortgage payment, such as:
    • Unemployment or underemployment;
    • Death or disability of a key wage-earner;
    • Unforeseen medical expenses;
    • Costly home repairs due to the Spring 2010 flooding.
    • Household income less than $50,000 per year.

Note: A loss of home value alone does not constitute a financial hardship.

 Q: Will families have to repay the HHFRI assistance?
A: Usually the funds will only have to be repaid if the home is sold within 5 years of the date of assistance, and then only if there is enough money available from the sale of the house. Otherwise the loan will be forgiven. 
 Q: How do I apply for HHFRI assistance?

A: There are only two ways to apply for HHFRI assistance:

  • Through a HUD approved and HHFRI certified counselor including the Rhode Island Housing HelpCenter. Click here for a list of counseling agencies.
  • Center for an appointment with a HUD approved and HHFRi certified counselor at 401-277-1500 or email: info@HHFRI.org.
  • Through your local bank or credit union which services your mortgage in Rhode Island. If your lender is Rhode Island Housing, call 800 854-1180. 
 Q: Is there a cost to apply for HHFRI assistance?

A: No, there is no fee to apply for HHFRI assistance. It is free to obtain HHFRI assistance through your lender or a HUD approved and HHFRI certified counselor. So, you will not need to pay anyone to prepare a HHFRI application or for HHFRI-counseling assistance.

However, as part of the HHFRI agreement, you may be required to pay some portion of a mortgage delinquency or other mortgage-related obligations such as delinquent taxes or insurance.

You should be on the lookout for individuals and companies who offer assistance with HHFRI or other mortgage issues especially if they ask you for money. Always deal directly with your lender or a HUD approved counselor.

Stay involved! Fill out all the required paperwork and stay in contact with your lender or counselor throughout the process.

To learn more, call 401 277-1500 or e-mail
info@hhfri.org

 Q: How do I find a HUD approved and HHFRI certified counselor?

A: Click here to find a list of HUD approved and HHFRI certified counselors or you can call 401 277-1500 for a referral. You can also call the Rhode Island Housing HelpCenter at 401 457-1130, which is a HUD approved and HHFRI certified counseling agency.

 Q: What should I bring to my meeting with my lender or HUD approved?
A: To prepare for your meeting with your lender or counselor we suggest you utilize the checklist, click here for a copy, and bring all required documents with you.
 Q: What is the role of the lender, servicer or counselor and HHFRI Center?
A: Your lender/servicer or counselor will review your financial situation and help you consider all of your options. If it is determined that you may be eligible for HHFRI assistance, they will complete the HHFRI application with the necessary disclosures and collect all supporting documents. You will be required to sign an IRS form 4506T which may be used to re-verify your tax filing. Once the application is complete, the lender/servicer or counselor will submit the package to the HHFRI Center for processing. The HHFRI Center will determine if you qualify for assistance. If approved, they will work directly with you and your lender/servicer or counselor from receipt of the application to closing.

Assistance Criteria

 Q: Am I eligible for assistance if I am unemployed and other members of my household are working?
A: You may be able to get assistance even with other members of your household still working. An applicant’s total household income, and the affordability of their current mortgage payments are a determining factor.
 Q: Do I have to be delinquent on my mortgage to qualify for HHFRI assistance?
A: No. You are encouraged to always try and make your mortgage payments. HHFRI is intended to help families avoid foreclosure, especially those who have struggled to stay current on their mortgage payments. If you are paying more than 31 percent of your income for mortgage payment due to an unavoidable hardship, you may qualify.
 Q: Are owners of a condominium or a multi-family home eligible to receive assistance?
A: This type of funding is available to owners of 1- to 4-family homes and condominiums if it is their primary residence. In other words, the multi-family home or condominium must be owner-occupied. HHFRI funds may be available to pay delinquent property-related expenses including taxes, insurance, and condominium/homeowner association dues or other association dues as well as principal, interest, taxes and insurance.
 Q: Can I own other real estate and still qualify for HHFRI assistance?
A: Yes, you can own other real estate and qualify for HHFRI funds.
 Q: Do I qualify for assistance if the value of my house has dropped considerably due to this crisis?
A: A loss of home value does not in itself constitute a financial hardship, but may be considered a contributing factor when evaluating each individual’s financial situation.
 Q: How do I contact my lender?
A: Contact information is on your monthly mortgage statement. In most cases, it is written on the back of your monthly mortgage statement. If you don’t receive a monthly statement you may have to check an end-of-year statement from your lender. Click here for contact information from lenders who have provided such information to HHFRI.

The first action you should take is to call your lender/servicer. If you are having difficulty getting through to them, you can either call the HHFRI center at 401-277-1500 or contact a HUD approved and HHFRI certified counselor. Click
here for a listing.

Note: It is important to stay involved and stay in contact with your lender or HUD approved and HHFRI certified counselor.
 Q: Once I submit my application, how long will it take?
A: The HHFRI application and lender acceptance process may take several months. As part of the application process a great deal of information and documentation must be collected, and shared among the borrowers, lender/servicer and HHFRI. Communication among these groups can be challenging and reaching a final agreement can take 90 days or longer.

Note: The homeowner must provide all of the requested information promptly and accurately and stay actively involved for the entire time
 Q: Does my lender have to agree to my receiving HHFRI assistance?
A: In most cases, the lender/servicer, borrower and HHFRI Center must all agree on the assistance package. To achieve mortgage modification assistance your lender/servicer must agree to an overall modification for a minimum of 12 months and match the HHFRI assistance with payment concessions. For unemployment assistance, your lender must cooperate in accepting HHFRI payments on behalf of or along with the borrower.
 Q: What is the role of Rhode Island Housing in HHFRI?

A: Rhode Island Housing is a major provider of loans to first-time homebuyers in Rhode Island. Rhode Island Housing works to ensure that all people who live or work in Rhode Island can afford a safe, healthy home that meets their needs. Our belief is that a home encompasses much more than four walls and a roof. A good home provides the foundation upon which families can thrive, children can learn and grow, and communities can prosper.

Rhode Island Housing also operates the HelpCenter, a HUD approved and HHFRI certified counseling center. The HelpCenter offers assistance to homeowners who have non-Rhode Island Housing mortgages and who are struggling to make payments on those loans.You can contact the HelpCenter at 401-457-1130 or visit the HelpCenter on the Web by clicking here.

Many of its customers have been hit hard by circumstances beyond their control. Rhode Island Housing is working to find ways to help its customers. One such tool includes HHFRI. Rhode Island Housing mortgage customers with hardships that have an impact on their ability to pay their mortgage should call 800-854-1180 to discuss these options.

Rhode Island Housing has been designated by the Treasury to administer HHFRI. The agency is working with lenders, servicers, counselors and community groups to help as many Rhode Island families as possible avoid foreclosure.
For more information call 401-277-1500 or e-mail info@HHFRI.org.

 Q: What is the role of the Rhode Island based banks and credit unions?
A: Rhode Island-based banks and credit unions have long provided outstanding financial services to our residents and are working to help their customers who have experienced hardship to address their mortgage issues. These banks and credit unions are integral partners in the success of the HHFRI program for their customers.
 Q: What is the role of the large national and international banks with HHFRI?
A: This is unclear and may vary from bank-to-bank and from time-to-time. You may have read that some large financial institutions are having difficulty working through mortgage issues with their customers. Rhode Island Housing, its national trade organization, HUD and the U.S. Treasury are working to improve the relationship between the banks and their customers.

Because of the special challenges that customers face when working with lenders who do not offer loan servicing in Rhode Island, HHFRI requires that these customers work through a HUD approved and HHFRI certified counselor. We truly hope that HHFRI will improve the success rate of customers trying to avoid foreclosure.
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Wednesday, February 22
Providence - Fox Point 
 
Friday, February 24
Providence 
 
Monday, February 27
Providence - East Side 
 
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A HHFRI outreach professional, who speaks Spanish, is at Progreso Latino in Central Falls most Mondays and is available to meet with you on other weekdays. Call 401-277-1561 to make an appointment.
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